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Getting Started

Set up your VMX workflow quickly, from account onboarding to your first verified voice dataset purchase and delivery.

10 min readUpdated Mar 30, 2025

1. Account Setup and Access

Start with a business profile that includes your company details, use case, and procurement contact.

  • Register your team account with a monitored work email.
  • Set your primary technical contact and procurement contact.
  • Define your initial use case (ASR, TTS, QA, evaluation, or mixed).
  • Confirm your preferred regions and language priorities.

2. Choose the Right Dataset Package

Use the marketplace to compare available coverage, hours, verification scores, and minimum engagement levels. Teams usually start with one core pack and one specialized pack to validate fit before scaling.

When selecting packs, align choices with your target product geography, accent diversity requirements, and expected model rollout timeline.

Checklist

  • - Coverage map matches target user population
  • - Verification score meets internal quality threshold
  • - Minimum hours are sufficient for first training cycle
  • - Delivery timeline aligns with release milestones

3. Submit Your First Inquiry

You can submit through the marketplace form. Every valid submission triggers confirmation emails to both your team and ours.

1. Complete inquiry fields

Add name, company, email, and selected package IDs.

2. Receive inquiry ID

You receive a reference ID immediately after successful submission.

3. Review with sales team

VMX follows up with package recommendations, delivery windows, and compliance notes.

Example marketplace inquiry request

POST /api/marketplace/inquiry
Content-Type: application/json

{
  "name": "Alex Johnson",
  "company": "Nordic AI Labs",
  "email": "alex@nordicai.com",
  "selectedPackageIds": ["eng-accent", "multilingual-core"]
}

4. Delivery and Integration Readiness

Before delivery, align on data schema expectations, ingest format, and governance requirements. This avoids rework during model training integration.

If your team has strict legal review requirements, request a compliance packet in parallel with technical onboarding to keep implementation timelines on track.

  • Confirm ingestion format and metadata structure
  • Align compliance documents with legal/procurement early
  • Assign internal owner for dataset acceptance checks
  • Document fallback plan for optional package substitutions

Frequently Asked Questions

How quickly will we get a response after inquiry submission?

Most teams receive an initial response within one business day, including next-step guidance and recommended package combinations.

Can we start with a smaller package and expand later?

Yes. Many teams validate performance with a focused package, then scale into broader multilingual or domain-specific coverage.

Do we get a confirmation email automatically?

Yes. VMX sends a confirmation email to the submitter and a detailed notification to the internal team inbox.